Since 1983, Jobchange has been a trusted provider of top-quality guidance, advice, and training in the West Midlands. We offer FREE opportunities for skills development and personal growth. If you can’t find the course you’re looking for or are unsure which course is right for you, our qualified career advisers are here to help.
Get in Touch:
  • Hours: Monday to Friday, 8:30 am - 4:30 pm
  • Walk-in Wednesdays: 8:30 am - 3:00 pm
Book an appointment or drop in during our Walk-in Wednesday sessions to discuss your options and take the next step in your career journey.

Jobchange Wolverhampton (find us on the map)
10 Red Lion Street
Wolverhampton
WV1 4HL
01902 714 224

Jobchange Walsall  (find us on the map)
17 Bridge St
Walsall
WS1 1DP
01922 625 079

Jobchange Dudley (find us on the map)
196 Wolverhampton Street
DY1 1DZ
01384 257 825

or call our freephone on 0800 122 3510


CSCS Card Wolverhampton, Walsall and Dudley

A CSCS card is a must for working in the construction industry. CSCS cards provide proof that individuals working on a construction site have had the appropriate training and qualifications to do their job safely on site. 


Level 1 Health and Safety in Construction (CSCS Card Training)

Are you currently working in or aspiring to join the construction industry? Our Free Level 1 Health and Safety in Construction course is designed to help you obtain your CSCS card, a vital certification for anyone in the field.Course Overview: This course provides essential training on the basic principles of health and safety in construction, ensuring that you are fully prepared to work safely and efficiently on-site.Course Schedule:

  • Duration: One day
  • Time: 8:30 am - 4:00 pm
  • Locations: Available weekly at all Jobchange branches
  • Breaks: Includes comfort and lunch breaks

Course Content: The course covers the key fundamentals needed to understand and adhere to the codes of practice relevant to construction site work, including:

  • Legal Management: Learn about the legal responsibilities and management structures necessary for a safe working environment.
  • Health and Welfare: Understand the importance of maintaining health and welfare standards on site.
  • General Safety: Gain knowledge of general safety practices to minimize risks.
  • High-Risk Activities: Learn how to; safely manage and engage in high-risk construction activities.
  • The Environment: Understand the environmental considerations and responsibilities on a construction site.

Assessment: The course concludes with a multiple-choice test (similar to a driving theory test), consisting of 40 questions. A minimum score of 45 out of 50 is required to pass. CSCS Card Process:

  • CITB Test: After completing the course, the final step to obtaining your CSCS card is passing the CITB Health, Safety, and Environment test. This separate test is arranged by your course manager and will be conducted at a CITB test center near you.
  • Certification: Upon successful completion of the CITB test, you will receive your CSCS card, which is valid for 5 years.

Who Should Enroll? This course is ideal for anyone looking to start or advance their career in the construction industry, providing the essential training needed to work safely on-site and meet industry standards.



Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
or call our freephone on 0800 122 3510


Please see below practise information and CSCS timetables across all sites with free links to CITB mock tests.

Level 2 Award in Health and Safety within Health and Social Care Settings 

Level 2 Award in Health and Safety within Health and Social Care Settings has been developed to give learners who work in or wish to work in health and social care settings the knowledge of basic health and safety practices that are increasingly essential in a health and social care environment. It will give learners the confidence to implement effective health and safety policies.

Topics include:

  • An understanding of the roles and responsibilities for health, safety and welfare
  • An understanding of the process of risk assessment and how they improve health and safety at work
  • Knowledge of procedures for responding to accidents, near misses and ill-health
  • Knowledge of how to control the risks of infection

 

This 2-day course takes place on Wednesdays and Thursdays, once a month, from 09:30 am to 2:00 pm, and can be accessed in Wolverhampton or Walsall.




Free Functional Skills Package: Maths 

Jobchange offers a Free Functional Skills Package designed to improve your skills in Maths.  

Why Functional Skills? To help you help you gain confidence in everyday tasks. Completing this course will not only boost your Maths  but also equip you with a qualification that is highly valued by employers.

Course Components:

Functional Maths

Work towards achieving Entry Level 3 Maths by mastering the basics, including:

  • Addition and Subtraction: Fundamental arithmetic skills.
  • Division: Breaking down numbers efficiently.
  • Decimals and Fractions: Understanding parts of a whole.
  • Money Management: Handling finances with ease.
  • Weights and Measures: Converting units accurately.
  • Length and Distance: Measuring physical spaces.



Who Should Enroll? This course is perfect for anyone looking to enhance their basic Maths,  for personal growth and to increase employability skills.


Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
or call our freephone on 0800 122 3510

Free First Aid at Work Course

Become a certified emergency first-aider with our comprehensive Free First Aid at Work Course. This qualification is perfect for those looking to take on the crucial role of a first-aider in the workplace. Course Highlights:

  • Essential Knowledge: Understand the vital roles and responsibilities of a workplace first aider.
  • Incident Assessment: Learn how to accurately assess emergency situations and take decisive action.
  • CPR Training: Master the life-saving skill of Cardiopulmonary Resuscitation (CPR).
  • Choking Response: Gain the expertise to provide immediate assistance to a choking casualty.
  • Bleeding Control: Learn effective techniques to manage external bleeding quickly and efficiently.
  • Hypoglycemic Shock Management: Understand how to identify and respond to cases of hypoglycemic shock.

Why Enroll? This course equips you with the practical skills and confidence needed to handle workplace emergencies, making you a valuable asset to any team.Who Should Attend? Anyone who is interested in becoming a certified first-aider at work, whether for personal development or to fulfil workplace safety requirements.



First Aid Course Requirements

One day session 09:30am - 16:30 pm. The course is delivered in Wolverhampton.



Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
or call our freephone on 0800 122 3510


Level 2 Award in Food Safety for Catering

The Level 2 Food Safety for Catering course is essential for anyone involved in the handling, preparation, and the serving of food. This course provides comprehensive training on; food safety practices, ensuring that all food workers understand their legal responsibilities and are equipped to maintain high standards of hygiene and safety in the workplace. Course Overview: This course is specifically tailored for food handlers in the catering and hospitality sectors. It covers key aspects of food safety to help prevent contamination and ensure food products are safe for consumption.

Key Topics Covered:

  • Temperature Control: Learn the importance of maintaining proper temperatures to prevent food-borne illnesses.
  • Refrigeration, Chilling, and Cold Holding: Understand the correct procedures for storing food at low temperatures.
  • Hot Holding and Reheating: Gain knowledge on how to safely hold and reheat food avoiding bacterial growth.
  • Food Handling: Master safe food handling practices to minimize the risk of contamination.
  • Principles of Food Storage: Learn how to store food safely to maintain its quality and safety.
  • Cleaning and Hygiene: Discover the best practices for maintaining cleanliness in food preparation areas.
  • Food Premises and Equipment: Understand the requirements for maintaining hygienic food premises and equipment.
  • Legislation: Research of the legal aspects of food safety and hygiene.
  • Food Safety Hazards: Identify potential hazards and learn how to mitigate risks effectively.

Why is this Important? By law, all food handlers must understand food hygiene principles and know how to work safely to protect the food they serve. This qualification ensures that learners possess the necessary knowledge and skills to maintain cleanliness, hygiene, and food safety standards.

Course Details:

  • Duration: Two days
  • Schedule: Monthly, on Wednesdays and Thursdays from 09:30 am to 2:00 pm
  • Locations: Available at our Wolverhampton, Walsall, and Dudley sites
  • Assessment: The course concludes with a multiple-choice examination

Achieving the Level 2 Award in Food Safety for Catering will give you the confidence and skills needed to ensure food safety in your workplace, making you a valuable asset to any catering or hospitality business.



Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
or call our freephone on 0800 122 3510


Asbestos Awareness Training Course

If you’re in a building constructed before 2000, there's a high chance it contains asbestos—a hazardous material responsible for approximately 5,000 deaths annually. Our Asbestos Awareness Training Course is designed specifically to cover Category A training. This course equips participants with essential knowledge about asbestos, including what it is, where it can be found, the associated risks, and how to protect themselves from accidental exposure. Course Overview: Participants will gain the critical skills needed to safely navigate environments where; asbestos may be present, ensuring their safety and that of others around them.

Key Learning Points:

  • Understanding Asbestos: Learn what asbestos is and why it's dangerous.
  • Identifying Asbestos Locations: Discover where asbestos is commonly found in buildings.
  • Asbestos-Related Deaths: Understand the severity of asbestos exposure and its link to fatalities.
  • Health Implications: Recognize the long-term health risks associated with asbestos exposure.
  • Safe Work Practices: Learn how to work safely in environments where asbestos may be present.
  • Preventing Accidental Exposure: Acquire strategies to avoid unintentional asbestos exposure.

Who Should Take This Course? Employers must ensure that anyone who might disturb asbestos in their day-to-day work understands its dangers and knows how to work safely, minimizing risk to themselves and others. This course is vital for anyone who may come into contact with asbestos in their workplace.



Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
or call our freephone on 0800 122 3510

Emergency First Aid at Work

It is estimated that 1.8 million of us have suffered from a non-fatal accident or illness at work. The competent and timely administration of first aid can make a life changing difference. In an article by the Red Cross they outline that after a cardiac arrest, every minute without CPR and defibrillation reduces the chance of survival by up to 10%. An alarming fact. First aid at work is important not just for life or death situations but for a wide range of reasons - for both employees and employers.

First Aid Training Course


Written by experienced first-aid trainers
this interactive online first-aid training course can be used to reinforce competency, refresher training and can be completed in 2 hours. This e-learning also covers other practical areas of the course, such as CPR, so is great for reinforcing competency and refresher training.  Emergency First Aid at Work Modules

The Emergency First Aid Course a course made up of 6 modules written specifically to:

Understanding the role and responsibilities of a first-aider

  • Assessing an incident
  • Managing an unresponsive casualty
  • Recognising and assisting a choking casualty
  • Managing a casualty (external bleeding and shock)
  • Managing a casualty (minor injury)

The course is ideal for any employee or manager who wishes to become an emergency first-aider in the workplace. Learners will receive an emergency first aid certificate, which is downloadable upon successfully finishing the course.


Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
or call our freephone on 0800 122 3510



Manual Handling

In most jobs, in almost all sectors, there are elements of moving and handling, this is known as manual handling.  With heavy and sometimes awkward lifting, injuries are sometimes common and as a result equate to over one-third of all workplace injuries.

This course provides the knowledge and skills to avoid you becoming a part of that statistic by giving the customer information and training on manual handling procedures for all manner of workplaces, from manual handling in healthcare to manual handling in the retail sector.

This course offers a comprehensive guide to the best practice when it comes to manual handing. Ideal as part of a staff induction, as a refresher training for existing staff members or for those looking to go on to achieve a recognised manual handling qualification.

Manual Handling Modules

  • The definition of manual handling
  • The LITE stairway to safety
  • Safe lifting techniques
  • Correcting lifting techniques
  • Lifting with more than one person
  • Examples of manual handling

This course is Ideal for employee inductions, refresher training or anyone who will be involved in manual handling as part of their job role.

The course can also be used as part of the on-programme element of the new apprenticeship standards, supporting the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
or call our freephone on 0800 122 3510




Health and Safety at Work Level 2

The estimated number of workers in Great Britain suffering a work-related illness is 1.8 million, with stress, depression, and anxiety making up around half of cases, new figures show. HSE’s Chief Executive, Sarah Albon, said: “Stress and poor mental health is the number one cause of work-related ill health. The effects of stress, depression, and anxiety can have a significant impact on an employee’s life and on their ability to perform their best at work.

Health and Safety in the Workplace is Ideal for employee inductions, or anyone working within a low-risk environment. This course offers nine easy-to-manage training modules that cover the key syllabus of Level 2 Health and Safety qualifications.

These modules include: 

  • Accidents including slips, trips & falls
  • Legal responsibilities
  • Risk assessments
  • Workplace health, safety & welfare
  • Work equipment
  • Fire
  • First aid
  • Manual handling
  • Hazardous substances (COSHH)

This course that it can be completed remotely and upon successful completion your certificate will be emailed to you. Health and Safety in the Workplace will take roughly 2 hours to complete.

Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
or call our freephone on 0800 122 3510


Control of Substances Hazardous to Health (COSHH)

Working in an industry that deals with hazardous substances can pose a significant risk to an employee’s health and wellbeing. In order to mitigate these risks, in 1988 the UK government’s Health and Safety Executive (HSE) introduced COSHH (Control of Substances Hazardous to Health) Regulations.

Updated most recently in 2002, COSHH regulations are the minimum required standards within these industries and the measures that must be taken to minimise employee exposure to hazardous substances.

Principles of COSHH COSHH is the law that requires employers to control substances that are hazardous to health. If a hazardous substance cannot be eliminated or substituted from a process, then the employer will need to look at how to control exposure to it.

COSHH Modules

On completion of the COSHH course individuals are able to relate to all the following points:    

  • Identify substances commonly found in the workplace.
  • Legal requirements relating to COSHH.
  • The types of injury and ill health that can be caused by hazardous substances
  • Understand the difference between acute and chronic Injuries and conditions.
  • The importance of good record keeping and identify the risks associated with hazardous substances
  • Providing information, instruction and training for employees and others;
  • Providing monitoring and health surveillance in appropriate cases;
  • Planning for emergencies.

    Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
    Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
    Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
    or call our freephone on 0800 122 3510

Level 2 Award in The Principles of Fire Safety

According to government statistics, Fire and Rescue Services attended 555,358 incidents in 2021. It is critical that employees understand what to do and what not to do in the event of a fire in the workplace. The damage and danger of a fire are significant, ranging from loss of life and severe injury, to destruction of property, loss of income, increased insurance premiums and reputational damage. However, fire is preventable. 

 Our Principles of Fire Safety Course is designed to help you and your business understand the risks of fire and the steps that can be taken to mitigate the risk of fire. It will provide the knowledge required to prevent fire and protect people from harm. The course outlines from the very basics of how fire starts and spreads, through to risk assessments and managing risk, as well as outlining the legal obligations of different people in the workplace and their roles and responsibilities relating to fire safety. Areas Covered 

Principles of Fire Safety Level 2

  • The fire triangle
  • Causes of fire
  • Hazards associated with fire
  • How fire spreads
  • Fire protection
  • Fire classification
  • Fire extinguishers
  • The Regulatory Reform (Fire Safety) Order
  • Fire safety briefings
  • Employees’ responsibilities
  • Fire risk assessment
  • Actions in the event of fire

Any employee or manager where there is a requirement to understand fire safety, their roles and responsibilities and the risks associated with fire.

Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
or call our freephone on 0800 122 3510

 

Customer Service Level 2

The UK's hospitality sector is comprised of approximately 143,000 businesses, employs around 1.8 million people and, in 2019, generated £40.4 billion for the UK economy. As well as providing jobs and contributing to the economy, hospitality plays a vital role at the heart of communities up and down the country, giving a welcoming space for people to come together.

Level 2 Customer Service is suitable for anyone who would like to work in a customer service role or improve on their skills, at all levels of employment. This includes employees who deal directly with customers face-to-face, over the telephone or by e-mail. From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information down into engaging and interactive chunks.

Some of the topics covered are: 

  • Customer service principles
  • Customers’ needs and expectations
  • Behaviour and interpersonal skills
  • Responding to problems or complaints

    Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
    Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
    Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
    or call our freephone on 0800 122 3510



A curriculum vitae, often abbreviated as CV, is a document that provides a detailed overview of a person's education, work experience, and other relevant achievements. Typically used in employment and research settings, CVs are often longer than traditional resumes and are designed to showcase an individual's professional and personal accomplishments. A well-written CV should be organised, clear, and concise, highlighting the most important information about the individual's professional background and qualifications. 

There are several key elements that should be included in a CV. These include personal information such as your name, contact information, a summary or objective statement that outlines the individual's career goals and qualifications; education and academic credentials; work experience, including internships and other relevant jobs; professional skills and achievements; and any additional information such as voluntary work, personal interests and awards. It's important to tailor a CV to the specific position or field in which you are applying, highlighting the most relevant information and skills. 



Writing a strong CV can be challenging, but there are many resources available to help. At Job Change, we can help write your CV for you. Our team will tailor your CV to your chosen industry and create a professional cover letter too. Finally, your advisor will proofread your CV carefully to avoid any errors or inconsistencies. A well-crafted CV can help you stand out in a competitive job market and increase your chances of landing your desired position!


Don’t wait, contact us today to book an appointment and prepare your CV using the template download provided .


Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224

Walsall: 17 Bridge Street. WS1 1DP - 01922 625079

Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 

or call our freephone on 0800 122 3510

  • Wolverhampton, England, United Kingdom

Call for an appointment today or complete the contact form


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"Brilliant! My career advisor was so helpful thank you "
"Very friendly and helpful staff"
"It was lovely meeting My advisor, she was so helpful in doing my CV".
 "He was an excellent employee, responsible, effective, helpful, kind and understanding! I am lucky I met him! He knows how to guide me, and gave me the right advice, during our appointment!! I thank him a lot!"
"Very helpful and answered with great detail about my worries and questions. Spoke very confidently and knew what he was talking about". "Very welcoming and gave me advice on what I should do, and was a great help with making my own decisions."
"Very nice, kind and helpful people. Especially Sarah, I wish there were more stars in the reviews."
"Really nice first impression. The young lad in reception was friendly and polite.
The lady Claire I spoke to about my options was really lovely and efficient in getting me signed up for a food safety course."

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Got questions that need answering?

If you have a  question that you can not find an answer to, go to the contact page and fill out the contact form, we will aim to answer your question within 48 hours.

Do you have to pay to do the CSCS course?

The answer is no, Jobchange is a charity organisation and we will help anyone who is over 18 for FREE.

Can you help me do my CV?

We will always ask about your CV first and yes we will guide you through the CV and help you to complete one.  If you are not the best on a computer we will do it for you and suggest an IT course that will make you more independent.

I have a job, can I still get help

Yes you can, as long as you are over 18 we can help you for FREE

how long will my appointment last?

Your appointment will last 45 minutes and if you need to come back for more time we will book you in again 

Can i just walk in?

Every Wednesday we do walk in sessions, so if you are a new customer come along to Walk In Wednesday 8:30am until 15:00pm.