Jobchange has been providing high quality guidance, advice and training across the West Midlands since 1983.
We offer FREE opportunities for skills and personal development.  So, if you can’t see your course here or you are not sure which course is right for you, contact us to book an appointment and talk with our qualified Careers Advisers who will be happy to help.
Ring us for an appointment Monday - Friday 8:30 am - 16:30 pm or walk in on a Walk-in-Wednesday between 08:30 and 15:00
Jobchange Wolverhampton (find us on the map)
10 Red Lion Street
Wolverhampton
WV1 4HL
01902 714 224

Jobchange Walsall  (find us on the map)
17 Bridge St
Walsall
WS1 1DP
01922 625 079

Jobchange Dudley (find us on the map)
196 Wolverhampton Street
DY1 1DZ
01384 257 825

or call our freephone on 0800 122 3510


CSCS Card Wolverhampton, Walsall and Dudley

A CSCS card is a must for working in the construction industry. CSCS cards provide proof that individuals working on construction sites have the appropriate training and qualifications for the job they do on site. 


Level 1 Health and Safety in Construction

Our Free CSCS card training is aimed at learners who currently work or want to work in the construction industry.

The course runs weekly in all of our branches and typically begins at 8:30am and runs until 4pm with comfort and lunch breaks included. The course will end with a multiple choice test (similar to a driving theory test) of 40 questions with a minimum pass requirement of 32 out of 40.

Level 1 Health and Safety in Construction covers the basic fundamentals of the codes of practice that are relevant to working on site. 

  • Legal Management
  • Health and Welfare
  • General Safety
  • High Risk Activities
  • The Environment

CITB is the final phase in acquiring a CSCS card, which through Jobchange will last 5 years. CITB is a separate test, similar to the RQF Level 1 and will be organised by your course manager at a CITB test centre based on the postcode or of your choice. Upon successful completion of the CITB test you will be a fully certified CSCS card carrier.

Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
or call our freephone on 0800 122 3510


Please see below practise information and CSCS timetables across all sites with free links to CITB mock tests.

Care Course into Employability

Adult social care covers a wide range of activities to help people who are older or living with disability or physical or mental illness live independently and stay well and safe. It can include ‘personal care’, such as support for washing, dressing and getting out of bed in the morning, as well as wider support to help people stay active and engaged in their communities. 

Jobchange offers a comprehensive care course designed to give you the qualifications needed to get into the care sector. This 5 week course takes place Wednesdays and Thursdays from 09:30 to 14:00. 

Care Course Modules

The course modules include: 

  • Manual handling
  • Food Safety level 2
  • Health and Safety within a Health and Care setting level 2
  • Emergency First Aid
  • COSHH

The course also provides industry specific training on Safeguarding, Equality & Diversity, First Aid and Duty of Care. 

Careers in Care

Upon successful completion of this course you will receive guidance on completing a job application form, job searching, effective teamwork and preparing for an interview. Along with this we also offer three guaranteed interviews with health care recruiters to help you find local jobs to start or continue your care career. 



Jobchange offer a free functional skills package aimed at people who want to improve on the basics in Maths, English and ICT.

Functional skills are an excellent foundation on which to build your own future. With the experience that these courses offer, as well as the qualifications that the successful completion of these courses bring, people will become more confident with maths, speaking and reading English, using a computer and surfing the web.

Functional English

Working towards entry level 1-3 English covering; 

  • Grammar
  • Punctuation in Practical Reading
  • Comprehension
  • Speaking to Communicate
  • Spelling and Listening

Functional Maths

 Working towards entry level 3 Maths, covering; 

  • Addition
  • Subtraction
  • Division
  • Decimals
  • Fractions
  • Money
  • Weights and Measures
  • Length and Distance.

Functional IT Basic Computer Skills

Working towards the recognised qualification EDSQ-entry level 3, covering:

  • Using Devices
  • Handling Information
  • Creating and Editing
  • Communicating
  • Transactions online 
  • Online Safety


All of our functional skills courses are designed with the customer in mind. Entry level 1-3 in Functional skills is designed to get you up to the point of GCSE level accreditation which is the foundation upon which further education is built on in the UK.

Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
or call our freephone on 0800 122 3510

Free First Aid at Work Course

This qualification is aimed at learners who wish to become emergency first-aiders in the workplace.

The qualification covers knowledge such as the roles and responsibilities of the first aider and how to assess an incident, first aid skills in CPR and use of an AED, providing first aid to a casualty who is choking and dealing with external bleeding and hypovolemic shock.

First Aid Course Requirements

Two morning sessions (09:30 - 12:30) or two afternoon sessions (13:00 – 16:00) for a total of six hours over two days. The course is delivered in Wolverhampton.



Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
or call our freephone on 0800 122 3510


Level 2 Award in Food Safety for Catering

Level 2 Food Safety for Catering course teaches the essentials of food safety and is suitable for all workers who handle, prepare and serve food. The course covers the legal responsibilities of workers within a food environment, and comprehensively addresses food safety threats and the good practice required to minimise them.

Level 2 Food Safety for Catering is designed to equip all food handlers with fundamental food hygiene knowledge, specific to the food safety needs of businesses operating in the catering and hospitality sectors. The following topics are covered: 

  • Temperature control
  • Refrigeration
  • Chill and cold holding
  • Hot holding and reheating
  • Food handling
  • Principles of food storage
  • Cleaning
  • Food premises
  • Equipment
  • Legislation
  • Food safety hazards

By law, all food handlers must have an understanding of the principles of food hygiene and know how to work safely to protect the food they serve from contamination. By achieving this qualification, learners will ensure they have the necessary knowledge and skills to understand the principles of cleanliness and hygiene, as well as keeping food products safe.

Level 2 Food Safety for Catering takes places over two days, from 09:15am to 13:00pm Thursday and Friday across all of our sites, Wolverhampton, Walsall and Dudley and is assessed by a multiple-choice examination.

Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
or call our freephone on 0800 122 3510


If you’re in a building that was built before the year 2000, it probably contains asbestos. The dangers that asbestos presents are serious, with it being responsible for around 5,000 deaths per year.

This Asbestos Awareness course exclusively covers Category A training and is designed to ensure that anyone who may come into contact with asbestos knows what asbestos is, where it can be found, the dangers of asbestos and how to protect themselves from accidental exposure. 

Asbestos Awareness Training

Learners undertaking this course will gain the knowledge and skills required to work safely with asbestos, ensuring that they, and others, remain safe. 

• What asbestos is 

• Where it can be found 

• Asbestos-related death 

• Health implications of asbestos exposure 

• Working with asbestos 

• Preventing accidental asbestos exposure 

Employers must ensure that anyone who could disturb asbestos while carrying out their everyday work understands what asbestos is and how to work in a competent and safe way, without risk to themselves or others.

Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
or call our freephone on 0800 122 3510

Emergency First Aid at Work

It is estimated that 1.8 million of us have suffered from a non-fatal accident or illness at work. The competent and timely administration of first aid can make a life changing difference. In an article by the Red Cross they outline that after a cardiac arrest, every minute without CPR and defibrillation reduces the chance of survival by up to 10%. An alarming fact. First aid at work is important not just for life or death situations but for a wide range of reasons - for both employees and employers.

First Aid Training Course


Written by experienced first-aid trainers
this interactive online first-aid training course can be used to reinforce competency, refresher training and can be completed in 2 hours. This e-learning also covers other practical areas of the course, such as CPR, so is great for reinforcing competency and refresher training.  Emergency First Aid at Work Modules

The Emergency First Aid Course a course made up of 6 modules written specifically to:

Understanding the role and responsibilities of a first-aider

  • Assessing an incident
  • Managing an unresponsive casualty
  • Recognising and assisting a choking casualty
  • Managing a casualty (external bleeding and shock)
  • Managing a casualty (minor injury)

The course is ideal for any employee or manager who wishes to become an emergency first-aider in the workplace. Learners will receive an emergency first aid certificate, which is downloadable upon successfully finishing the course.


Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
or call our freephone on 0800 122 3510


Infection prevention and control (IPC) is a practical, evidence-based approach preventing patients, health workers and members of the public from being harmed by avoidable infections. Effective IPC requires constant action at all levels, including policymakers, facility managers, health workers and members of the public.

Without effective IPC it is impossible to achieve quality infection prevention in the workplace. Defective IPC can cause harm and can even kill so it is vital that proper infection prevention and control is understood and adhered to.

Infection Prevention and Control for the Workplace


This course is designed to help you understand how to prevent and control infection, including coronavirus, and why it is important to do so. Some of the topics covered include the chain of infection and PPE. 

The infection chain begins with the Causative Agent (the germ) – Reservoir/source (how the germ proliferates) – Means of Exit (how the germ spreads). 

PPE or Personal Protective Equipment covers the equipment necessary to prevent germs spreading and thus protecting against infection. The personal protective equipment at work regulations place a legal duty on employers to provide PPE for employees.

Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
or call our freephone on 0800 122 3510



Manual Handling

In most jobs, in almost all sectors, there are elements of moving and handling, this is known as manual handling.  With heavy and sometimes awkward lifting, injuries are sometimes common and as a result equate to over one-third of all workplace injuries.

This course provides the knowledge and skills to avoid you becoming a part of that statistic by giving the customer information and training on manual handling procedures for all manner of workplaces, from manual handling in healthcare to manual handling in the retail sector.

This course offers a comprehensive guide to the best practice when it comes to manual handing. Ideal as part of a staff induction, as a refresher training for existing staff members or for those looking to go on to achieve a recognised manual handling qualification.

Manual Handling Modules

  • The definition of manual handling
  • The LITE stairway to safety
  • Safe lifting techniques
  • Correcting lifting techniques
  • Lifting with more than one person
  • Examples of manual handling

This course is Ideal for employee inductions, refresher training or anyone who will be involved in manual handling as part of their job role.

The course can also be used as part of the on-programme element of the new apprenticeship standards, supporting the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.

Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
or call our freephone on 0800 122 3510




Health and Safety at Work Level 2

The estimated number of workers in Great Britain suffering a work-related illness is 1.8 million, with stress, depression, and anxiety making up around half of cases, new figures show. HSE’s Chief Executive, Sarah Albon, said: “Stress and poor mental health is the number one cause of work-related ill health. The effects of stress, depression, and anxiety can have a significant impact on an employee’s life and on their ability to perform their best at work.

Health and Safety in the Workplace is Ideal for employee inductions, or anyone working within a low-risk environment. This course offers nine easy-to-manage training modules that cover the key syllabus of Level 2 Health and Safety qualifications.

These modules include: 

  • Accidents including slips, trips & falls
  • Legal responsibilities
  • Risk assessments
  • Workplace health, safety & welfare
  • Work equipment
  • Fire
  • First aid
  • Manual handling
  • Hazardous substances (COSHH)

This course that it can be completed remotely and upon successful completion your certificate will be emailed to you. Health and Safety in the Workplace will take roughly 2 hours to complete.

Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
or call our freephone on 0800 122 3510


Control of Substances Hazardous to Health (COSHH)

Working in an industry that deals with hazardous substances can pose a significant risk to an employee’s health and wellbeing. In order to mitigate these risks, in 1988 the UK government’s Health and Safety Executive (HSE) introduced COSHH (Control of Substances Hazardous to Health) Regulations.

Updated most recently in 2002, COSHH regulations are the minimum required standards within these industries and the measures that must be taken to minimise employee exposure to hazardous substances.

Principles of COSHH COSHH is the law that requires employers to control substances that are hazardous to health. If a hazardous substance cannot be eliminated or substituted from a process, then the employer will need to look at how to control exposure to it.

COSHH Modules

On completion of the COSHH course individuals are able to relate to all the following points:    

  • Identify substances commonly found in the workplace.
  • Legal requirements relating to COSHH.
  • The types of injury and ill health that can be caused by hazardous substances
  • Understand the difference between acute and chronic Injuries and conditions.
  • The importance of good record keeping and identify the risks associated with hazardous substances
  • Providing information, instruction and training for employees and others;
  • Providing monitoring and health surveillance in appropriate cases;
  • Planning for emergencies.

    Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
    Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
    Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
    or call our freephone on 0800 122 3510

Level 2 Award in The Principles of Fire Safety

According to government statistics, Fire and Rescue Services attended 555,358 incidents in 2021. It is critical that employees understand what to do and what not to do in the event of a fire in the workplace. The damage and danger of a fire are significant, ranging from loss of life and severe injury, to destruction of property, loss of income, increased insurance premiums and reputational damage. However, fire is preventable. 

 Our Principles of Fire Safety Course is designed to help you and your business understand the risks of fire and the steps that can be taken to mitigate the risk of fire. It will provide the knowledge required to prevent fire and protect people from harm. The course outlines from the very basics of how fire starts and spreads, through to risk assessments and managing risk, as well as outlining the legal obligations of different people in the workplace and their roles and responsibilities relating to fire safety. Areas Covered 

Principles of Fire Safety Level 2

  • The fire triangle
  • Causes of fire
  • Hazards associated with fire
  • How fire spreads
  • Fire protection
  • Fire classification
  • Fire extinguishers
  • The Regulatory Reform (Fire Safety) Order
  • Fire safety briefings
  • Employees’ responsibilities
  • Fire risk assessment
  • Actions in the event of fire

Any employee or manager where there is a requirement to understand fire safety, their roles and responsibilities and the risks associated with fire.

Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
or call our freephone on 0800 122 3510

 

Customer Service Level 2

The UK's hospitality sector is comprised of approximately 143,000 businesses, employs around 1.8 million people and, in 2019, generated £40.4 billion for the UK economy. As well as providing jobs and contributing to the economy, hospitality plays a vital role at the heart of communities up and down the country, giving a welcoming space for people to come together.

Level 2 Customer Service is suitable for anyone who would like to work in a customer service role or improve on their skills, at all levels of employment. This includes employees who deal directly with customers face-to-face, over the telephone or by e-mail. From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information down into engaging and interactive chunks.

Some of the topics covered are: 

  • Customer service principles
  • Customers’ needs and expectations
  • Behaviour and interpersonal skills
  • Responding to problems or complaints

    Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
    Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
    Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 
    or call our freephone on 0800 122 3510



A curriculum vitae, often abbreviated as CV, is a document that provides a detailed overview of a person's education, work experience, and other relevant achievements. Typically used in employment and research settings, CVs are often longer than traditional resumes and are designed to showcase an individual's professional and personal accomplishments. A well-written CV should be organised, clear, and concise, highlighting the most important information about the individual's professional background and qualifications. 

There are several key elements that should be included in a CV. These include personal information such as your name, contact information, a summary or objective statement that outlines the individual's career goals and qualifications; education and academic credentials; work experience, including internships and other relevant jobs; professional skills and achievements; and any additional information such as voluntary work, personal interests and awards. It's important to tailor a CV to the specific position or field in which you are applying, highlighting the most relevant information and skills. 



Writing a strong CV can be challenging, but there are many resources available to help. At Job Change, we can help write your CV for you. Our team will tailor your CV to your chosen industry and create a professional cover letter too. Finally, your advisor will proofread your CV carefully to avoid any errors or inconsistencies. A well-crafted CV can help you stand out in a competitive job market and increase your chances of landing your desired position!


Don’t wait, contact us today to book an appointment and prepare your CV using the template download provided .


Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224

Walsall: 17 Bridge Street. WS1 1DP - 01922 625079

Dudley: 196 Wolverhampton Street.  DY1 1DZ - 01384 257825 

or call our freephone on 0800 122 3510

  • Wolverhampton, England, United Kingdom

Call for an appointment today or complete the contact form


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Do you like what we do then leave us a review

Here are some reviews to help you decide if Jobchange services can help you.

"Brilliant! Rayon my career advisor was so helpful thankyou "
"Very friendly and helpful staff"
"It was lovely meeting meeting June, she was so helpful in doing my Cv"
 "He was an excellent employee, responsible, effective, helpful, kind and understanding! I am lucky I met him! He knows how to guide me, and gives me the right advice all the time I am in his office, during our appointment!! I thank him a lot!"
"Very helpful and answered with great detail about my worries and questions. Spoke very confidently and knew what he was talking about. Very welcoming and gave me advice on what i should do and was a great help with making my own decisions."
"Very nice, kind and helpful people. Especially Sarah, I wish there were more stars in the reviews."
"Really nice first impression. The young lad on reception was friendly and polite.
The lady Claire I spoke to about my options was really lovely and efficient on getting me signed up for a food safety course."

If you have had a good experience using Jobchange services, leave us a review by following the QR code for the site you made your visit




Got questions that need answering?

If you have a  question that you can not find an answer to, go to the contact page and fill out the contact form, we will aim to answer your question within 48 hours.

Do you have to pay to do the CSCS course?

The answer is no, Jobchange is a charity organisation and we will help anyone who is over 18 for FREE.

Can you help me do my CV?

We will always ask about your CV first and yes we will guide you through the CV and help you to complete one.  If you are not the best on a computer we will do it for you and suggest an IT course that will make you more independent.

I have a job, can I still get help

Yes you can, as long as you are over 18 we can help you for FREE

how long will my appointment last?

Your appointment will last 45 minutes and if you need to come back for more time we will book you in again 

Can i just walk in?

Every Wednesday we do walk in sessions, so if you are a new customer come along to Walk In Wednesday 8:30am until 15:00pm.

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