About
Since 1984, our mission is to provide accessible, high-quality training and employment advice to individuals from all backgrounds and walks of life. We offer a variety of courses from basic computer literacy to industry-specific training and qualifications such as Health and Safety in a Construction Environment level 1 (CSCS), our Course in Care, First Aid at Work and Functional Skills in Maths, English and IT. We also offer ESOL which is designed to help speakers of other languages gain the skills necessary for employment in the UK.
Our team of experienced professionals are committed to helping you develop the skills and confidence needed to succeed in today's competitive job market. We provide one-to-one support, CV generation and interview preparation, to ensure you are well-prepared for your job searching and interviews.
Our advisors can carry out an income support check-up service to find out if you are entitled to any extra financial support. We can also make referrals for foodbanks and mental health organisations across the West Midlands. Our ultimate goal is to help you secure your dream job, achieve your career goals and make sure you are supported every step of the way.
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
CSCS Card
CSCS Card Wolverhampton, Walsall and Dudley
A CSCS card is a must for working in the construction industry. CSCS cards provide proof that individuals working on construction sites have the appropriate training and qualifications for the job they do on site.
By ensuring the workforce are appropriately qualified the card plays its part in improving standards and safety on UK construction sites.
The CSCS card not only shows employers that you possess the necessary qualifications and knowledge, but many employers have begun to use CSCS cards as access cards, training and health and safety records and to monitor attendance.
Level 1 Health and Safety in Construction
Our Free CSCS card training is aimed at learners who currently work or want to work in the construction industry.
Jobchange offers a free Level 1 Health and Safety in Construction. The course runs weekly in all of our branches and typically begins at 8:30am and runs until around 4pm with comfort and lunch breaks included. The course will end with a multiple choice test (similar to a driving theory test) of 50 questions with a minimum pass requirement of 32 out of 40.
Level 1 Health and Safety in Construction covers the basic fundamentals of the codes of practice that are relevant to working on site.
- Legal Management
- Health and Welfare
- General Safety
- High Risk Activities
- The Environment
Upon your successful completion of our course you will have a Health and Safety in a Construction Environment qualification, also known as an RQF Level 1. This is the key construction qualification recognised in the United Kingdom and the first step in the process to getting a CSCS card.
CITB (The Construction Training Board)
CITB is the final phase in acquiring a CSCS card, which through Jobchange will last 5 years. CITB is a separate test, similar to the RQF Level 1 and will be organised by your course manager at a CITB test centre based on the postcode or of your choice. Upon successful completion of the CITB test you will be a fully certified CSCS card carrier.
To book your place on one of Jobchange’s courses simply complete the form below or call on
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
Please see below our current CSCS timetables across all sites and links to free CITB mock tests.
Care Course
Care Course into Employability
Adult social care covers a wide range of activities to help people who are older or living with disability or physical or mental illness live independently and stay well and safe. It can include ‘personal care’, such as support for washing, dressing and getting out of bed in the morning, as well as wider support to help people stay active and engaged in their communities. With care staff retention rates dropping, now more than ever is a great time to begin a career in care.
Jobchange offers a comprehensive care course designed to give you the qualifications needed to get into the care sector. This 5 week course takes place Wednesdays and Thursdays from 09:30 to 14:00.
This course is comprised of a set of modules developed for the health and care support workforce, to support their induction and development. This course provides a framework to ensure that all support workers have the skills, knowledge and behaviours to provide compassionate, safe and high-quality care in their workplace settings.
Care Course Modules
The course modules include:
- Manual handling
- Food Safety level 2
- Health and Safety within a Health and Care setting level 2
- Emergency First Aid
- COSSH
The course also provides industry specific training on Safeguarding, Equality & Diversity, First Aid and Duty of Care.
Careers in Care
Upon successful completion of this course you will receive guidance on completing a job application form, job searching, effective teamwork and preparing for an interview. Along with this we also offer three guaranteed interviews with health care recruiters to help you find local jobs to start or continue your care career.
The opportunities to progress are endless; you can choose to specialise in a particular setting, or train to qualify as a healthcare professional, such as a nurse or midwife. In some trusts, healthcare support workers have slightly different job titles such as healthcare assistant (or HCA), nursing assistant or midwifery assistant, depending on your chosen setting and the healthcare professionals you support.
To book your place on one of Jobchange’s courses simply complete the form below or call on
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
Functional Skills (IT, English, Maths)
Our functional skills package is aimed at people who want to get to grips with the basics of Maths, English and ICT.
Functional skills are an excellent foundation on which to build your own future. With the experience that these courses offer, as well as the qualifications that the successful completion of these courses bring, people will become more confident with maths, speaking and reading English, using a computer and surfing the web.
Functional English
Working towards entry level 1-3 English covering;
- Grammar
- Punctuation in Practical Reading
- Comprehension
- Speaking to Communicate
- Spelling and Listening
Functional Maths
Working towards entry level 3 Maths, covering;
- Addition
- Subtraction
- Division
- Decimals
- Fractions
- Money
- Weights and Measures
- Length and Distance.
Functional IT
Working towards entry level 3 Digital Skills, covering:
- Using Devices
- Handling Information
- Using Devices
- Creating and Editing
- Communicating
- Translating
- Online Safety
All of our functional skills courses are designed with the customer in mind. Entry level 1-3 in Functional skills is designed to get you up to the point of GCSE level accreditation which is the foundation upon which further education is built on in the UK.
To book your place on one of Jobchange’s courses simply complete the form below or call on
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
ESOL
If English isn't your main language an ESOL course (or English for Speakers of other Languages) could be very useful.
There are no prior learning skills required for taking this course. Pre-Entry Level ESOL for Beginners is designed for customers who wish to learn the basics of reading English to increase their understanding and proficiency in speaking and reading English.
Taking this course will help you work towards higher entry Levels, in reading, writing and general communication in English which will make it easier to:
- Improve your chances of finding work
- Talk to doctors and teachers
- Understand the laws and customs of the UK
- Do a course and get a qualification
- Help your child with homework
- Pass the Life in the UK test and become a British citizen
Jobchange offers this ESOL course free of charge. Pre-Entry ESOL for Beginners is not a formal qualification but will assist the customer in developing the skills needed for life and work in the UK.
ESOL Progression
Upon successful completion of this course a customer will be eligible to enter up to pre-entry level 3 courses making this course an excellent foundation upon which to build.
To book your place on one of Jobchange’s courses simply complete the form below or call on
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
Food Safety
Level 2 Award in Food Safety for Catering
Level 2 Food Safety for Catering course teaches the essentials of food safety and is suitable for all workers who handle, prepare and serve food. The course covers the legal responsibilities of workers within a food environment, and comprehensively addresses food safety threats and the good practice required to minimise them.
Level 2 Food Safety for Catering is designed to equip all food handlers with fundamental food hygiene knowledge, specific to the food safety needs of businesses operating in the catering and hospitality sectors. The following topics are covered:
- Temperature control
- Refrigeration
- Chill and cold holding
- Hot holding and reheating
- Food handling
- Principles of food storage
- Cleaning
- Food premises
- Equipment
- Legislation
- Food safety hazards
By law, all food handlers must have an understanding of the principles of food hygiene and know how to work safely to protect the food they serve from contamination. By achieving this qualification, learners will ensure they have the necessary knowledge and skills to understand the principles of cleanliness and hygiene, as well as keeping food products safe.
Level 2 Food Safety for Catering takes places over two days, from 09:15am to 13:00pm Thursday and Friday across all of our sites, Wolverhampton, Walsall and Dudley and is assessed by a multiple-choice examination.
To book your place on one of Jobchange’s courses simply complete the form below or call on
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
Emergency First Aid Work
Emergency First Aid at Work
It is estimated that 1.8 million of us have suffered from a non-fatal accident or illness at work. The competent and timely administration of first aid can make a life changing difference. In an article by the Red Cross they outline that after a cardiac arrest, every minute without CPR and defibrillation reduces the chance of survival by up to 10%. An alarming fact. First aid at work is important not just for life or death situations but for a wide range of reasons - for both employees and employers.
First Aid Training Course
Written by experienced first-aid trainers this interactive online first-aid training course can be used to reinforce competency, refresher training and can be completed in 2 hours. This e-learning also covers other practical areas of the course, such as CPR, so is great for reinforcing competency and refresher training. Emergency First Aid at Work Modules
The Emergency First Aid Course a course made up of 6 modules written specifically to cover the knowledge element of the level 3 award.
- Understanding the role and responsibilities of a first-aider
- Assessing an incident
- Managing an unresponsive casualty
- Recognising and assisting a choking casualty
- Managing a casualty (external bleeding and shock)
- Managing a casualty (minor injury)
The course is ideal for any employee or manager who wishes to become an emergency first-aider in the workplace. Learners will receive an emergency first aid certificate, which is downloadable upon successfully finishing the course.
Highfield’s Emergency First Aid e-learning course gives learners the opportunity to undertake online first-aid training and still go on to achieve the level 3 award in emergency first aid (RQF).
To book your place on one of Jobchange’s courses simply complete the form below or call on
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
Asbestos Awareness
If you’re in a building that was built before the year 2000, it probably contains asbestos. The dangers that asbestos presents are serious, with it being responsible for around 5,000 deaths per year.
This Asbestos Awareness course exclusively covers Category A training and is designed to ensure that anyone who may come into contact with asbestos knows what asbestos is, where it can be found, the dangers of asbestos and how to protect themselves from accidental exposure.
Asbestos Awareness Training
Learners undertaking this course will gain the knowledge and skills required to work safely with asbestos, ensuring that they, and others, remain safe.
• What asbestos is
• Where it can be found
• Asbestos-related death
• Health implications of asbestos exposure
• Working with asbestos
• Preventing accidental asbestos exposure
Employers must ensure that anyone who could disturb asbestos while carrying out their everyday work understands what asbestos is and how to work in a competent and safe way, without risk to themselves or others.
To book your place on one of Jobchange’s courses simply complete the form below or call on
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
First Aid At Work
Free First Aid at Work Course
This qualification is aimed at learners who wish to become emergency first-aiders in the workplace. This qualification meets the requirements for training emergency first-aiders in those organisations that have identified that staff need to be trained to this level within their first-aid needs assessment.
The qualification covers knowledge such as the roles and responsibilities of the first aider and how to assess an incident. The qualification also covers first aid skills in CPR and use of an AED, providing first aid to a casualty who is choking and dealing with external bleeding and hypovolemic shock.
HSE First Aid Our free First Aid at Work training course, which conforms to HSE guidance, provides a comprehensive set of practical skills needed by first aiders in most workplaces, giving both the ability and knowledge to deal with first aid emergencies. It meets the standards required to help comply with Health and Safety (First aid) regulations. Candidates need a basic command of English (defined as Level 2).
While we are often able to provide support to people who do not have English as a first language, our ability to do so is limited by the time available and the number of people who require assistance. We may be able to make special arrangements if requested in advance.
First Aid Course Requirements
Customers will be required to attend two morning sessions (09:30 - 12:30) or two afternoon sessions (13:00 – 16:00) for a total of six hours over two days. The course is delivered in Wolverhampton, Walsall and Dudley.
To book your place on one of Jobchange’s courses simply complete the form below or call on
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
Prevention and Control of Infection At Work
Infection prevention and control (IPC) is a practical, evidence-based approach preventing patients, health workers and members of the public from being harmed by avoidable infections. Effective IPC requires constant action at all levels, including policymakers, facility managers, health workers and members of the public.
Without effective IPC it is impossible to achieve quality infection prevention in the workplace. Defective IPC can cause harm and can even kill so it is vital that proper infection prevention and control is understood and adhered to.
Infection Prevention and Control for the Workplace
This course is designed to help you understand how to prevent and control infection, including coronavirus, and why it is important to do so. Some of the topics covered include the chain of infection and PPE.
The infection chain begins with the Causative Agent (the germ) – Reservoir/source (how the germ proliferates) – Means of Exit (how the germ spreads).
PPE or Personal Protective Equipment covers the equipment necessary to prevent germs spreading and thus protecting against infection. The personal protective equipment at work regulations place a legal duty on employers to provide PPE for employees.
To book your place on one of Jobchange’s courses simply complete the form below or call on
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
Manual Handling
Manual Handling
In most jobs, in almost all sectors, there are elements of moving and handling, this is known as manual handling. With heavy and sometimes awkward lifting, injuries are sometimes common and as a result equate to over one-third of all workplace injuries.
This course provides the knowledge and skills to avoid you becoming a part of that statistic by giving the customer information and training on manual handling procedures for all manner of workplaces, from manual handling in healthcare to manual handling in the retail sector.
This course offers a comprehensive guide to the best practice when it comes to manual handing. Ideal as part of a staff induction, as a refresher training for existing staff members or for those looking to go on to achieve a recognised manual handling qualification.
Manual Handling Modules
- The definition of manual handling
- The LITE stairway to safety
- Safe lifting techniques
- Correcting lifting techniques
- Lifting with more than one person
- Examples of manual handling
This course is Ideal for employee inductions, refresher training or anyone who will be involved in manual handling as part of their job role.
The course can also be used as part of the on-programme element of the new apprenticeship standards, supporting the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.
To book your place on one of Jobchange’s courses simply complete the form below or call on
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
Health & Safety At Work Level 2
Health and Safety at Work Level 2
The estimated number of workers in Great Britain suffering a work-related illness is 1.8 million, with stress, depression, and anxiety making up around half of cases, new figures show. HSE’s Chief Executive, Sarah Albon, said: “Stress and poor mental health is the number one cause of work-related ill health. The effects of stress, depression, and anxiety can have a significant impact on an employee’s life and on their ability to perform their best at work.
Health and Safety in the Workplace is Ideal for employee inductions, or anyone working within a low-risk environment. This course offers nine easy-to-manage training modules that cover the key syllabus of Level 2 Health and Safety qualifications.
These modules include:
- Accidents including slips, trips & falls
- Legal responsibilities
- Risk assessments
- Workplace health, safety & welfare
- Work equipment
- Fire
- First aid
- Manual handling
- Hazardous substances (COSHH)
This course that it can be completed remotely and upon successful completion your certificate will be emailed to you. Health and Safety in the Workplace will take roughly 2 hours to complete.
To book your place on one of Jobchange’s courses simply complete the form below or call on
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
Principles of COSHH lEVEL 2
Control of Substances Hazardous to Health (COSHH)
Working in an industry that deals with hazardous substances can pose a significant risk to an employee’s health and wellbeing. In order to mitigate these risks, in 1988 the UK government’s Health and Safety Executive (HSE) introduced COSHH (Control of Substances Hazardous to Health) Regulations.
Updated most recently in 2002, COSHH regulations are the minimum required standards within these industries and the measures that must be taken to minimise employee exposure to hazardous substances.
Principles of COSHH COSHH is the law that requires employers to control substances that are hazardous to health. If a hazardous substance cannot be eliminated or substituted from a process, then the employer will need to look at how to control exposure to it.
COSHH Modules
On completion of the COSHH course individuals are able to relate to all the following points:
- Identify substances commonly found in the workplace.
- Legal requirements relating to COSHH.
- The types of injury and ill health that can be caused by hazardous substances
- Understand the difference between acute and chronic Injuries and conditions.
- The importance of good record keeping and identify the risks associated with hazardous substances
- Providing information, instruction and training for employees and others;
- Providing monitoring and health surveillance in appropriate cases;
- Planning for emergencies.
To book your place on one of Jobchange’s courses simply complete the form below or call on
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
Principles of Fire Safety Level 2
Level 2 Award in The Principles of Fire Safety
According to government statistics, Fire and Rescue Services attended 555,358 incidents in 2021. It is critical that employees understand what to do and what not to do in the event of a fire in the workplace. The damage and danger of a fire are significant, ranging from loss of life and severe injury, to destruction of property, loss of income, increased insurance premiums and reputational damage. However, fire is preventable.
Our Principles of Fire Safety Course is designed to help you and your business understand the risks of fire and the steps that can be taken to mitigate the risk of fire. It will provide the knowledge required to prevent fire and protect people from harm. The course outlines from the very basics of how fire starts and spreads, through to risk assessments and managing risk, as well as outlining the legal obligations of different people in the workplace and their roles and responsibilities relating to fire safety. Areas Covered
Principles of Fire Safety Level 2
- The fire triangle
- Causes of fire
- Hazards associated with fire
- How fire spreads
- Fire protection
- Fire classification
- Fire extinguishers
- The Regulatory Reform (Fire Safety) Order
- Fire safety briefings
- Employees’ responsibilities
- Fire risk assessment
- Actions in the event of fire
Any employee or manager where there is a requirement to understand fire safety, their roles and responsibilities and the risks associated with fire.
To book your place on one of Jobchange’s courses simply complete the form below or call on
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
Customer Service Level 2
Customer Service Level 2
The UK's hospitality sector is comprised of approximately 143,000 businesses, employs around 1.8 million people and, in 2019, generated £40.4 billion for the UK economy. As well as providing jobs and contributing to the economy, hospitality plays a vital role at the heart of communities up and down the country, giving a welcoming space for people to come together.
Level 2 Customer Service is suitable for anyone who would like to work in a customer service role or improve on their skills, at all levels of employment. This includes employees who deal directly with customers face-to-face, over the telephone or by e-mail. From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information down into engaging and interactive chunks.
Some of the topics covered are:
- Customer service principles
- Customers’ needs and expectations
- Behaviour and interpersonal skills
- Responding to problems or complaints
To book your place on one of Jobchange’s courses simply complete the form below or call on
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
CV Generation
What is a CV?
A curriculum vitae, often abbreviated as CV, is a document that provides a detailed overview of a person's education, work experience, and other relevant achievements. Typically used in employment and research settings, CVs are often longer than traditional resumes and are designed to showcase an individual's professional and personal accomplishments. A well-written CV should be organised, clear, and concise, highlighting the most important information about the individual's professional background and qualifications.
The Importance of a CV
There are several key elements that should be included in a CV. These include personal information such as your name, contact information, a summary or objective statement that outlines the individual's career goals and qualifications; education and academic credentials; work experience, including internships and other relevant jobs; professional skills and achievements; and any additional information such as voluntary work, personal interests and awards. It's important to tailor a CV to the specific position or field in which you are applying, highlighting the most relevant information and skills.
A Jobchange CV
Writing a strong CV can be challenging, but there are many resources available to help. At Job Change, we can help write your CV for you. Our team will tailor your CV to your chosen industry and create a professional cover letter too. Finally, your advisor will proofread your CV carefully to avoid any errors or inconsistencies. A well-crafted CV can help you stand out in a competitive job market and increase your chances of landing your desired position!
Don’t wait, contact us today to book an appointment by filling out the form below or contact us on
Wolverhampton: 10 Red Lion Street. WV1 4HL - 01902 714224
Walsall: 17 Bridge Street. WS1 1DP - 01922 625079
Dudley: 196 Wolverhampton Street. DY1 1DZ - 01384 257825
or call our freephone on 0800 122 3510
Blog
Contact us
Call 0800 122 3510